FAQ

WHAT ARE YOUR BUSINESS HOURS?

DO I HAVE TO CREATE AN ACCOUNT?

HOW CAN I TRACK MY ORDER?

HAS MY ORDER SHIPPED?

THERE IS A PROBLEM WITH MY SHIPMENT, WHAT SHOULD I DO?

WHEN WILL MY ORDER SHIP?

WHAT HAPPENS IF MY PACKAGE IS RETURNED TO SENDER?

HOW WILL MY PAYMENT BE PROCESSED?

WARRANTY

WHAT IS A CVV CODE?

IS BENT GLASS SECURE?

HOW DO I FILE A RETURN?

WHAT IS BENT GLASS' RETURN POLICY?

WHAT IF AN ITEM ARRIVES BROKEN?

CAN I RETURN A BROKEN ITEM?

CAN I RETURN A USED ITEM?

HOW LONG DOES IT TAKE FOR A REFUND TO BE ISSUED?